Description

The stickerIds field is no longer supported on the SendMessage endpoint (api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages). This is because support for the LINE messaging channel, which was the only channel that utilized stickerIds, has ended.

LINE messaging channel End of Life -

• Deprecation: Native LINE third-party messaging channel - Genesys Cloud Resource Center
• Deprecation and End of Life: Line Messaging API

Change Category

API

Change Context

With the end of life of the LINE messaging channel, the stickerIds field has not been supported since April 2024.

Change Impact

This announcement is a documentation update at our end.

Date of Change

05 May 2025

Impacted APIs

api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages

References

[PURE-5761]