June 30, 2025
| Today’s news and insights for tech leaders
AXA and Allianz are bellwethers in an industry that’s investing heavily in tools and talent to scale the technology, according to benchmarking firm Evident.
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Workers are concerned about unclear accountability when mistakes occur and a lack of human oversight, Boston Consulting Group found.
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UPDATED
The company has been working with security partners to make sure future software updates don’t lead to operational disruptions for customers.
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From real-time AI speech translation to breakthrough infrastructure, Language AI leader DeepL is helping businesses eliminate operational friction and unlock enterprise ROI.
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57% of leaders expect call volumes to increase by 20% in the next 1-2 years. Learn how automating service operations with AI can help agents manage that volume in this webinar.
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