Hello ahw,

Security is our #1 priority, but there is one measure you can take to make sure your account can't be accessed by anyone but you: enabling Two-Factor Authentication (2FA).

Two-Factor Authentication (2FA)

Enabling 2FA adds an additional security code on top of your username and password, preventing unauthorized access to your account even with a correct username and password.

To enable 2FA, you have to link your phone number to your Bitvavo account. Link your phone number here.

Read more about 2FA here. 

Enabling 2FA automatically enrolls you in the Bitvavo Account Guarantee program, providing reimbursement of up to €100,000 for unauthorized fund withdrawals. Read more about the Bitvavo Account Guarantee here.

Do you have any questions about the security of your Bitvavo account? More information can be found here.