Posted on: Mon, 20 Oct 2025 08:04:48 UTC
Impact Start Time: Mon, 20 Oct 2025 08:04:35 UTC

Remote Browser Isolation
Customer Impact: User may not be able to acquire an isolation session
Next Update: 1 hour
Status: In Progress
Event Type: Under Investigation

We are investigating an issue with the Cloud Browser Isolation Service on our zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com Cloud. We are investigating intermittent connection timeouts. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.