Posted on: Mon, 20 Oct 2025 08:19:29 UTC
Impact Start Time: Mon, 20 Oct 2025 08:18:50 UTC

ZIdentity Portal Issue
Customer Impact: Customers in the Americas region may experience accessibility problems when trying to access the ZIA, ZPA, ZDX from the ZIdentity Portal.
Status: In Progress
Event Type: Under Investigation

We are investigating an issue with ZIdentity Portal Issue on our zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zdxcloud.net Cloud. Status changes will be updated here as they become available.