Residential Systems SmartBrief
Also: Shanling Introduces Audiophile Portable CD Player
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November 3, 2025
 
 
Residential Systems SmartBrief
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The EDGE Sales Coaching Framework
(Illustration by Hasan As Ari/Getty Images)
The EDGE Sales Coaching Framework
By Henry Clifford With a new salesperson, the nuance is in the onboarding journey. The Scouting program has a training framework called EDGE. How do we know when someone is ready to move from Explaining to Demonstrating? From Demonstrating to Guiding? From Guiding to Enabling? Here is the process we use to determine when to move on to the next step.
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Unprepared for AI: The Retail Transformation
AI is transforming retail, but most retailers are unprepared. Join EPAM, Stripe, and commercetools on November 12 at 12 PM EST to learn how AI is redefining the shopper journey and why composability is key to responsible adoption. Register now to build an AI-ready commerce foundation.
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Today's News
 
Shanling Introduces Audiophile Portable CD Player
The ECZero AKM portable CD player features unbalanced 3.5mm and balanced 4.4mm outputs, as well as a CD ripping function.
Full Story: Residential Systems (11/2)
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Research: New White Paper Examines AI Innovations in the Evolving IoT Ecosystem
New research from Parks Associates in partnership with Silicon Labs highlights $12+ billion AI service market opportunity.
Full Story: Residential Systems (11/2)
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Case Study: Keeping the Music as Fresh as the Food in a Santa Monica Restaurant
HomeState teams up with streaming-music provider Custom Channels to make sure its locations sound as authentic as they taste.
Full Story: Residential Systems (11/2)
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The Resi Weekly Top 10 – 10.31.25
The most visited stories on residentialsystems.com from October 24-30, 2025.
Full Story: Residential Systems (11/2)
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Turn your checkout into a conversion machine
The holiday rush is coming—and checkout friction can cost you sales. Join Salesforce and PayPal's experts to learn how top SMB and enterprise merchants are turning checkout into a conversion machine. Register now!
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Industry Events
 
Enter Your Products in the 2026 Residential Systems Picks Awards
Enter Your Products in the 2026 Residential Systems Picks Awards
If your product was launched since the last CES show in January 2025, or if you’ve brought game-changing upgrades or new features over the last 12 months, we would love to see your product at the show for consideration of winning an award.
 
The Future of Retail: What's Coming in 2026
AI personalization and seamless customer experiences defined 2025, but the retail landscape is about to shift again. Join us on November 5th for a fast-paced webinar where industry experts reveal the top trends and technologies shaping 2026. Discover how to stay ahead, boost productivity, and deliver next-level shopping experiences. Register now!
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Free eBooks and Resources
 
Free eBooks and resources brought to you by our sponsors
 
 
Nonverbal Communications Skills -- The 10 Skills You Need to Learn
 
 
70+ Excel Keyboard Shortcuts for Windows (Free Cheat Sheet)
 
 
Best Practices for Email Etiquette
 
 
11 Habits That Will Give You A Complete And Successful Life
 
 
Creating Positive Habits - The Ultimate Guide
 
 
 
 
From Around the Web
 
 
Hyundai ELEXIO SUV Debuts With Standard Dolby Atmos in China
Hypebeast (11/2)
 
 
New Week, New Tech: FiiO, Meze, Amazon, and More Launched Big Things
 
 
Podcast: Denon vs. Marantz AVRs with Phil Jones
Ecoustics (11/2)
 
 
 
 
In Case You Missed It
 
Working With Shades by Matiss
 
Working With Shades by Matiss
By Anthony Savona Shades by Matiss is a 25-year-old company that began as a retailer and installer and became a window coverings manufacturing company around 15 years ago — now one of the largest in the U.S. The company recently targeted the CI market as a place for growth. Here, Geremie Giancola, senior vice president at Shades by Matiss, explains their plans for this space and how they will work with integrators.
Full Story: Residential Systems