In the Blueprint Bulletin this month:

• Grow your reviews and turn them into sales
• Flip customer pain points into new business
• Where to draw the line with delinquent clients
• Jobber is onsite at IHACI Expo this week
• AI, education, and new policies fuel a skilled trades comeback

Earning more 5-star reviews is easier than you think

Last chance to learn how to turn reviews into real revenue. Join our free, online event on November 13 at 10 am ET / 8 am MT with Phil Risher, founder of Phlash Consulting, to get his proven playbook.

Have questions for Phil about reviews? Send them here and catch his answer live.

LATEST PODCAST

"A lot of people focus on the features of their business instead of the benefits." - Anthony Salazar

Don’t just sell what you do, solve what they need. Phil Risher and Anthony Salazar unpack how understanding pain points wins more leads: 

• Make the customer the hero. You’re the guide who helps them solve their problem.
• Find the pain. Listen to calls, read reviews, and turn every complaint into your next sales and marketing tool.
• Speak their language. Show customers you understand their pain better than anyone else.

COMMUNITY CONNECTION

Handling delinquent clients with confidence

This forum thread sparked discussions about where to draw the line with delinquent clients. Some say go prepaid, others say just let them go. What would you do?

UPCOMING EVENT

Don’t miss Jobber at IHACI in Pasadena, CA

The IHACI Expo kicks off this week on November 13, and Jobber will be there! If you're in HVAC, this is your chance to connect with 3,000+ other industry pros. It's free to attend, so come say hi to our team, enter our contest, and grab some free goodies while you're there. 

IN THE NEWS

• Dan Ringo says the “Skilled Trades Rebellion” is proving that builders, electricians, and technicians are as vital to the economy as any degree.

• Forbes shares AI is transforming the skilled trades—streamlining admin work, boosting safety, and attracting younger, tech-savvy workers.

• Newsweek highlights a new report showing 62% of workers would switch to a blue-collar job for better pay and stability.

• Also from Newsweek, a look at how a small college in upstate New York is building an AI-proof curriculum for tomorrow’s workforce.
• Mike Sarraille and Kirk Offel argue America needs strong tax incentives for skilled trades workers to rebuild the workforce and economy.

LATEST RESOURCES

• Tired of chasing payments? Get paid on the spot by accepting credit cards right from your phone.

• Try free marketing tactics that actually work, like joining local Facebook groups to unlock new leads.

• If franchising is on your radar, we’ve done the heavy lifting with this franchise management software comparison guide.