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It’s a scenario many of us know all too well: enticed by a free trial, you sign up for a paid subscription – maybe a streaming service to watch a particular show, or a “premium” online shopping account with free delivery.
It takes just a simple click (and maybe fishing out a credit card). But trying to cancel becomes a Sisyphean ordeal that requires you to navigate confusing web pages, or even call the company’s headquarters overseas.
Now the federal government wants to call time on these so-called “subscription traps”. Consultation on draft laws to ban these tactics – part of a broader reform package to tackle unfair trading practices – will open next year.
As Jeannie Marie Paterson writes, such reforms would bring Australia in line with many other jurisdictions, including California and the European Union. While we wait, there are a few practical steps we can all take to avoid getting stuck.
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Matthew Hall
Deputy Business & Economy Editor
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Jeannie Marie Paterson, The University of Melbourne
Many subscription services offer easy sign-ups, with a few clicks and your credit card. Proposed new laws could soon make sure it’s just as easy to cancel.
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Samantha Hepburn, Deakin University
Gas shortages loom as Bass Strait wells run dry and Queensland gas is sold overseas. A mandatory new reservation scheme is coming.
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Michelle Grattan, University of Canberra
It’s near-universally agreed that opposition policy development under Peter Dutton was too thin and too late. Are Liberals now being rushed prematurely?
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Mei-fen Kuo, Macquarie University
In a new study, Australians do not fully understand what’s at stake if Taiwan’s democracy is threatened by China.
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Kathleen McGuire, Australian Catholic University
Even megastars like Barbra Streisand have suffered from stage fright.
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Celeste Rodriguez Louro, The University of Western Australia; Ben Hutchinson, The University of Western Australia; Glenys Dale Collard, The University of Western Australia
Voice-operated technology can’t cope with non-mainstream varieties of English.
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Mark W. Post, University of Sydney
If Danish speakers experience hygge, then they should have a word to talk about it; if English speakers don’t, then we won’t.
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Brock A. Hedges, University of Adelaide; James B. Dorey, University of Wollongong; Perry G. Beasley-Hall, University of Adelaide
From water fleas to seed shrimp, Australia’s desert rock holes shelter unique animals found nowhere else. But as the climate warms, their homes are at risk.
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Politics + Society
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Tim Harcourt, University of Technology Sydney
After fierce debate, Tasmania’s AFL dream is almost certain to happen but do the economics make sense?
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Health + Medicine
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Kathleen de Boer, Swinburne University of Technology; Courtney P. McLean, Monash University; Inge Gnatt, Swinburne University of Technology
With a little thought, you can host a meal with family and friends that supports everyone.
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Brooke Nickel, University of Sydney; Nehmat Houssami, University of Sydney
More women are learning about their breast density when they receive their mammogram results. But what happens next?
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Environment + Energy
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John Tibby, University of Adelaide; Conway Burns, Indigenous Knowledge; Harald Hofmann, CSIRO
K'gari island is renowned for its natural beauty and unique lakes. But new research reveals there was a time when some evaporated. Could this happen again?
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Science + Technology
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Inge Gnatt, Swinburne University of Technology; Kathleen de Boer, Swinburne University of Technology
It’s not a single personality trait – lots of factors play a role.
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Arts + Culture
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Peter Hoar, Auckland University of Technology
The humble cassette seems to be suddenly cool again. What’s driving the craze? And is it a full-blown revival?
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Jesse Austin-Stewart, Te Kunenga ki Pūrehuroa – Massey University
Policies designed to support and promote local content remain stuck in a previous era. NZ should follow the interventionist approach of other countries.
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Books + Ideas
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Kevin John Brophy, The University of Melbourne
Revisiting Fyodor Dostoevsky’s compelling, original and scandalous novel – after a 60-year hiatus – is a profoundly affecting experience.
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Kevin John Brophy, The University of Melbourne
At the centre of this novel is a lonely man, the son of a Greek migrant cafe-owning family, who finds a home in a newsroom at a time of turbulence.
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A vision for education
"As a long retired primary teacher, I wish we could focus on schools at the lower end of educational success – not to denigrate, but to build up hope, connection, opportunity and engagement. Instead of jails to accommodate our 'criminal' young people, why not spend valuable government money on centres of education where children who are disadvantaged – possibly through being children of disadvantaged parents – are encouraged to engage in different, more appropriate, learning situations? Where their parents could be involved in the centre with other interested people. Where health workers, mental health practitioners, environmentalists, sports teachers all had
a role to play. A 'disadvantaged' school could become a centre of community activity, owned by the community and engaged with the community.
Eutopia I guess."
Judy Hardy-Holden, retired primary school teacher
The world wide web
"I work with remote Indigenous people and their access to digital services is severely restricted. It is difficult to exist without digital access. For research personnel it is almost impossible. I have to send written material for consultation and review via a white worker. This activates inconvenience and individual privacy issues."
Dr Gwenda Baker, historian
Who’s writing these articles?
"When reading some of your articles, a definite leaning towards one party or another is shown by the journalist. I’m not interested in your opinions actually, just good factual journalism in a logical manner would be better. Unless you’ve spent years researching Australian politics, your opinions come across as half-baked and biased."
Ally Bussell
Ed: All of our articles are written by academics with expertise in the field they’re writing about. Our team of journalists edit and fact-check. You can read more about our unique model here.
We'd love to hear from you. You can email us with your thoughts on our stories and each day we'll publish an edited selection.
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Charles Darwin University
Alice Springs Northern Territory, Australia
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Full Time
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