We’re evolving Fresha to help you stay ahead and scale smarter. Behind the scenes, our teams are constantly innovating and optimising every part of the platform, from messaging to memberships - and this is just the beginning.
As we head into 2026, here’s a first look at new features designed to power your growth and make running your business faster, easier, and more connected than ever.
Soon you’ll be able to open two-way chats within Fresha. Manage texts, emails, and WhatsApp chats together without switching tools.
Boost client retention with advanced memberships
Memberships are going to be smarter than ever. Offer perks and discounts, upgrade visits, and tailor billing with free months or special offers. Everything is designed to increase engagement and keep your clients returning.
Flexible funding to help grow your business
With Fresha Capital, you'll be able to unlock the funds you need and repay automatically as a percentage of your earnings. It’s a future-ready solution, tailored to your business for flexible growth on your own terms.
Never miss bookings with an AI receptionist
Your AI receptionist will always be on, handling bookings, and client questions instantly so your calendar stays full.
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Plus there’s plenty more ahead, including...
Faster scheduling
More flexible calendar views for faster and easier scheduling.
Sell one-time packages
Bundle services, discounts, and products into packages - ideal for treatment plans or gifting.
Advanced resources
A more comprehensive way to manage resources, add multiple per service and schedule appointments without team members.
Improved blast messaging
Use AI-powered tools, easy personalisation, and customisable segments for your email and message campaigns.
Create venue portfolios
Boost bookings with a polished portfolio showcasing your best work, with tags to your services.
Group clients with ease
Custom labels and tags for clients will give you new options for smarter segmentation.
Simple expense tracking
You’ll be able to track income and business expenses in one place.
Tailored permission levels
Set personalised permissions for each of your team members.
Smarter insights
Advanced analytics to understand your performance at a glance.
Track your team’s targets
Measure results against targets with actionable reporting.
Professional invoicing
Create, send, and manage invoices and quotes easily.
Richer client records
Capture detailed client info with advanced forms and notes.
Client self check-in
Let clients check themselves in so you know when they’re ready.
Easier QR code tipping
Accept quick, contact-free tips via QR code, even easier than before.
