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Survey: Help us out!
One thing we would appreciate is for you to fill out a survey about our products, experience with support, and what you'd like to see from us next year. We're giving away three one year All Access Subscriptions! The survey only has five mandatory questions and three of them are multiple choice. You can find it here: https://survey.zohopublic.com/zs/ZPBRcJ
Perpetual Licenses
One thing I've gleaned from the surveys so far (yes, I do read them), is that there is some fear we will stop (or already have) selling Perpetual licenses. We won't!
I understand there's a lot of subscription fatigue and some people really, really hate them. No problem! You can always get a perpetual license that you can upgrade as needed.
The subscriptions do work for a lot of customers. We're not forcing anyone to buy them and they make up a significant portion of sales. It's just an option though.
Also, hopefully, it makes it clearer that although the perpetual licenses will work forever, upgrades are required if there are new features or the plugin stops working (i.e. we need to rewrite it because of something Apple, Adobe, or whoever did). While we would love to give away the software for free, we do need to eat. It's hard to code on an empty stomach. ;-) So it's either subscriptions or upgrades.
btw... if you fill out the survey, please include an email. You're already on our email list if you're getting this. :-) And it lets me respond to you if needed, as there's no other contact info.
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