Your recent delivery is currently on hold at our sorting center due to a discrepancy between the declared and actual parcel weight. To ensure your shipment can continue its journey, an additional handling fee of €0.45 is required.

Next Steps:

• Please settle the outstanding fee within the next 48 hours.

• Once payment is confirmed, your parcel will be released and dispatched to your delivery address.

• If payment is not received within the timeframe, the parcel may be returned to the sender.