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JANUARY 26, 2026 |
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For the past several years, commerce media has been defined by proliferation: New networks, new formats, new acronyms. As the category heads into 2026, industry leaders agree that growth alone is no longer the story. What matters now is connection: Across channels, across data, and across the full customer journey. |
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“In 2026, retail media networks will evolve into full omnichannel commerce engines, powering off-site targeting, in-store activations, and integrated shopper experiences,” said Mac Hagel, president of media at Razorfish. |
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From dashboards to decisions |
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If commerce media’s first act was about proving it could drive performance, its next act is about making that performance accessible and actionable at scale. |
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“Commerce media networks [will become] more connected, more shoppable, and closer to search and planning,” said Julie Towns, vice president, product marketing and product operations at Pinterest. “The networks that succeed will be the ones that can connect high‑intent planning signals with retailer outcomes across platforms, formats and partners.” |
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But with scale comes complexity, something that marketers are constantly trying to overcome. |
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“Marketers and buyers want fewer dashboards and better insight that helps them reach shoppers in meaningful moments,” said Joshua John, senior director and head of strategy at Yahoo DSP. |
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Recent moves demonstrate warehouse clubs are pushing to monetize their rich customer data by building more measurable in-store retail media businesses. |
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Sam’s Club, which last year folded its demos and samples business into its Member Access Program retail media arm, is working to make free samples more trackable and actionable through Freeosk-operated vending machines and screens, per Modern Retail. Members scan their card to receive samples—such as laundry detergent or cookies—and can add full-size products displayed next to the kiosk directly to their cart. Shoppers may also receive coupons for unrelated items and follow-up promotional emails.
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The effort builds on Sam’s October rollout of Freeosk-powered interactive screens, which are placed alongside staffed demo carts to allow customers to review products and submit feedback directly on the retailer’s website. |
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