Before You Arrive
- Manage your reservation or complete your pre-arrival check-in* via the Ascott Star Rewards ASR app — and skip the queue when you arrive.
- Most of our residences include home comforts such as washing machines and kitchenettes, so you can pack smarter.
- Members can enjoy airport lounge access, car rental privileges, and bonus ASR points for their upcoming stay.
During Your Stay
- Unlock your room with your mobile device where available.*
- Need fresh towels or directions? Request it easily through the app or our front desk — we’re ready to assist anytime.
- Earn ASR points and airline miles with eligible stays and partner offers.