What is a two-letter word that we often don’t like to hear? It is a word you have probably used on your kids, maybe a word used toward your dog, and even to your friends. The word I am talking about is "No." 

Phones are a huge blessing in the realm of communication. We can talk to someone who lives thousands of miles away and it is like they are in the room next to us. Yet we all have received a phone call from a random number that turns out to be a scam.