She’s building the future of shopping—and trust us, you’ll want a front-row seat. Meet Melissa Bridgeford, CEO and cofounder of Wizard, the AI shopping agent poised to change the way we browse, buy, and bye-bye endless tabs. Wizard is already earning buzz as a must-know AI tool in e-commerce. And we’re ready to let Wizard help take shopping from overwhelming to effortless.
We sat down with Melissa to peel back the curtain on Wizard’s upcoming launch, her journey into AI, and what it really takes to build a category-defining company as a woman in tech. From busting myths about AI to sharing hard-earned wisdom on bringing bold ideas to life, she’s proof that the future of technology is as empowering as it is innovative.
For readers just hearing about it—what is Wizard, and how will it transform the way we shop?
Wizard is an AI shopping agent designed to make shopping simple. Users can use Wizard to shop for anything from running shoes to a new espresso machine. Rather than combing through hundreds of web pages, they can just tell Wizard what they’re looking for, and Wizard sifts through millions of data points like customer reviews, product information, and editorials to deliver the five best options personalized to the user.
What first sparked your interest in AI?
Since 2017, I’ve been obsessed with creating a better e-commerce experience. Early on, I explored messaging and chatbots as a way to reduce friction. As AI evolved, it became clear that agents could fundamentally change how people shop online. That was the moment I realized this was not just an incremental improvement, but a complete shift in the customer experience.
What made you decide to apply AI to the shopping experience specifically?
During a demanding career in finance, shopping became more frustrating than it should have been. I didn’t have time to research endlessly, and too often I ended up disappointed with what I bought. When I realized this was a universal problem, affecting everyone from busy professionals to my grandmother, I knew there had to be a better way. That insight led me to build a solution designed to take the work out of shopping.
What has building Wizard taught you about how people actually want to shop online today?
What we’ve learned is that people crave both personalization and efficiency. Shoppers don’t want to browse endlessly; they want the right answer. Whether it’s a dress for a best friend’s wedding or a pair of headphones, consumers expect speed, relevance, and confidence.
What are some of the biggest misconceptions about AI you’d love to clear up—especially for women who may feel like this tech wasn’t made for them?
One of the biggest misconceptions about AI is that it’