Social is public, permanent and immediate. If it’s not operationalized as service, it becomes...

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Tuesday, February 24, 2026

CMSWire

Social Care Is the Weakest Link in Modern Customer Experience

Social is public, permanent and immediate. If it’s not operationalized as service, it becomes visible indifference.Continue reading...

Marketing Dive

Dentsu Entertainment, Iconic Arts partner to create brand-oriented IP

The companies will help brands develop original IP tied to culture, with a focus on anime and serialized entertainment.

Adweek

Kate Hudson and Team USA Start California Dreamin’ in NBC’s First LA28 Ad

As Milano Cortina 2026 ends, NBCUniversal looks ahead to the Los Angeles Summer Games.

Seth's Blog

Sarcasm self-defeats

Seth Godin's Blog on marketing, tribes and respect

Marketing Week

LinkedIn reach isn’t broken, it’s being replaced by real marketing

Lamenting your diminishing LinkedIn reach? It's not a bug in the system, it's the effect of too much content impacting its value. But there is a different approach.Source

ON-DEMAND TRAINING

American Marketing Association

Brand Strategy 101

Learn how brand commitment, brand voice, design and implementation create the impactful brand strategy you need.

American Marketing Association

Introduction to Search Engine Optimization (SEO)

This introductory training provides a foundational understanding of search engine optimization and its impact on content visibility.

Harvard Business Review

AI Is Upending Marketing on Two Fronts

It’s transforming how consumers both find and buy products. Companies need to catch up.

Social Media Today

Brands see biggest growth on TikTok but organic reach is slowing on Instagram

Looking to get a better understanding of your social media performance data, and how your brand matches up to the competition?This will help.The team …

Adweek

HubSpot Acquires YouTube-Based Media Brand Starter Story

The publisher will join HubSpot’s growing media portfolio as the software giant doubles down on content-led customer acquisition.

Marketing Week

How Nestlé’s in-house agency is building ‘trust and credibility’ as a strategic partner

Nestlé is accelerating its in-house agency network across Europe, combining internal talent with on-demand creative expertise to build a scalable model for global rollout.Source

Search Engine Roundtable

Google Business Knowledge Panels With AI Generated Services

We've seen Google use AI for local panel descriptions, menus and more. But now Google is also using AI to generate a list of services a local business offers.

Search Engine Roundtable

Google Won't Use Sitemap Files If Its Not Convinced Of New/Important Content

Google's John Mueller said that if Google is not convinced that there are new and important content to index on your site, then it won't use the sitemap file on your site.

Marketing Dive

Gartner: CMOs want AI transformation, but few are upgrading their skills

By 2027, lack of AI literacy could be a top-three