Probably not close enough. But there is a sustainable model.Continue reading...
Probably not close enough. But there is a sustainable model.Continue reading...
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Monday, March 9, 2026
 
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CMSWire
Is Your C-Suite Close to Your Customer Experience?
Probably not close enough. But there is a sustainable model.Continue reading...
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Chief Marketer
Men’s Wearhouse Grows Its Audience Through A Campaign Run Solely On Digital Audio
It can be hard to measure the effect of advertising on in-person sales. Men's Wearhouse partnered with measurement agency Ovative to see what was working.
 
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Chief Marketer
Will The Trade Desk Right-Size Its Margins?
Fees, fees, fees. The Trade Desk is facing market pressure in all directions: from rival DSPs offering lower fee structures, SSPs and agencies clashing over its OpenPath product and bearish investors disappointed with growth.
 
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Marketing Tech
Coca-Cola expands AI use in marketing and product development
Consumer brands are starting to treat artificial intelligence as part of everyday marketing and product development rather than an experimental tool.
 
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Adweek
ADWEEK Commerce Advantage: Amazon and Walmart at the Top, While the Rest Battle for Scraps
The bigger are getting bigger in advertising and technology.
 
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Social Media Today
Retail and grocery brands dominate ChatGPT ads
Since OpenAI began running ads four weeks ago, data tracked by Sensor Tower showed more than 100 individual brand promotions.
 
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CMSWire
FCC Offshore Call Center Proposal Puts Customer Experience Leaders on Notice
The FCC is preparing to vote on a proposal that could force new disclosure, routing and data-handling rules for offshore call center operations.Continue reading...
 
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Social Media Today
Meta says its AI-optimized data centers support the US economy
The company touted an uptick in construction jobs and infrastructure support, while also committing to the White House’s Ratepayer Protection Pledge.
 
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Search Engine Roundtable
Bing Search Tests Go To Shopping Button
Microsoft is testing a "Go to Shopping" button within the Bing Search results. This is instead of the narrower shopping section that shows shopping results by just says "see all."
 
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Digiday
How brands are measuring value across the entire customer journey
“Shopping journeys, especially on Amazon, are highly non-linear,” Tong said. “With long-term sales, you can see which new-to-brand interactions drive future sales growth — something brand managers intuitively understand is important but now can quantify.
 
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Search Engine Roundtable
Bing With Asian Owned Labels On Microsoft Ads
A few years ago, Microsoft Advertising the support of Asian owned labels and attributes on its search ads within Bing. Google has a similar attribute, by the way. Honestly, I've never seen the label on Bing, until now.
 
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Digiday
‘Nobody's asking the question’: WPP’s biggest restructure in years means nothing until CMOs say it does
For all the headlines, LinkedIn posts and hot takes generated by WPP’s Elevate28 plan, the most consequential audience has been largely absent from …
 
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SPONSORED WEBINARS
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American Marketing Association
How to Turn Events into a Content Engine

In this session, we’ll explore how both virtual programs and in-person tentpole events can be intentionally architected to fuel full-funnel growth.