Introducing the IDR Gateway

No Surprises Act Independent Dispute Resolution

Introducing the IDR Gateway

In the latter half of 2026, the Federal Independent Dispute Resolution (IDR) process will transition from single-use web forms to the new IDR Gateway, which will provide a secure, centralized platform that parties can use to manage disputes. IDR Gateway users will be able to:

Start and respond to disputes.
Access dispute dashboards and reports associated with their organization.
Track dispute information, including disputes assigned to a certified IDR entity.
Monitor assigned disputes by process phase.
Review notifications regarding dispute activity.

The IDR Gateway will also bring important new security features, including identity verification processes and protocols that permit only US-based users to access the Federal IDR process.

More information about the IDR Gateway will be coming soon.

Federal IDR team

Center for Consumer Information and Insurance Oversight (CCIIO)
Department of Health and Human Services
Centers for Medicare & Medicaid Services

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