New tools validate, monitor and govern AI agents across voice and digital contact center...

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Wednesday, April 1, 2026

CMSWire

Cyara Brings AI Agent Testing to the Contact Center

New tools validate, monitor and govern AI agents across voice and digital contact center channels.Continue reading...

Adweek

Virtual Vanguard Recap: Jim Lecinski

Our industry is in a critical phase of AI transformation that’s less about tools and more about intent, sequencing, and discipline. There’s not yet a tried-and-true playbook for AI applications […]

Search Engine Roundtable

Google On Why Core Updates Take Weeks To Fully Roll Out

Google's John Mueller explained, one again, why it takes weeks to roll out a core update. It is often because there are different components to core updates through the rollout stages, and each needs to be pushed individually.

Seth Godin Marketing

Rehearsing possibility

Most of us would like to live with wonder, grace and optimism. Perhaps it pays to practice this in advance. When considering any given moment, is there a glimmer of good worth focusing on, even making a comment about?

Adweek

Virtual Vanguard Recap: David Sable

In our latest Virtual Vanguard with David Sable, the discussion examined what’sactually happening inside the consolidation machine—and more important, what CMOscan do to protect their brands’ creative output and strategic […]

ON-DEMAND TRAINING

American Marketing Association

Social Media Strategy and Proving ROI

Incorporate the latest platform trends for an effective campaign that delivers results and track them using attribution tools to create a comprehensive report.

American Marketing Association

Artificial Intelligence (AI) for Marketing Professionals

This course covers the phases of AI, such as rule-based AI, machine learning, deep learning, and generative AI, to provide a solid foundation of AI principles. Learn the impact of AI systems and how to leverage these tools to perform marketing tasks such as persona development, search engine optimization (SEO), and content generation and personalization.

Marketing Dive

More CMOs struggle with workloads as confidence in teams slips: report

While more CMOs are satisfied with their budgets compared to June, just 42% feel they are well-equipped by their marketing teams in 2026.

Chief Marketer

2026 Top Women in Marketing Press Release

Contact: Megan Sigg Associate Marketing Director Chief Marketer Network msigg@accessintel.com Chief Marketer Unveils the 2026 Top Women in Marketing, Welcoming Honorees to the Top Women Network A distinguished class of leaders recognized for...

Digiday

The Trade Desk shakes up Identity Alliance payouts, with a new focus on incrementality

The Trade Desk is changing how it pays its 'identity partners' in a shakeup potentially worth 'tens of millions of dollars' a year.

Search Engine Roundtable

Google May Call, Text or WhatsApp To Confirm Business Details

Google is sending out emails with updates on how Google Business Profiles may verify your business details. Google said it may "reach out using automated messages via call, text, or WhatsApp to the verified phone number on your Business Profile."

Hubspot

Page Authority: How to Build Pages That Rank

When I first started working in content and weaving SEO into my strategy, I treated Page Authority like a report card: the higher the score, the better I was doing.

Distilled

Audiences wander. Are you worth following?

TikTok’s Next 2026 Trend Report put language to something most marketers are already sensing but struggling to act on. That observation is correct. What most brand strategies haven’t caught up with is what to do about it.

Harvard Business Review

Four Trends in AI Experimentation, Adoption, and Transformation - SPONSOR CONTENT FROM CAPTECH

Sponsor Content from CapTech.

EVENTS & LIVE TRAINING