Hi Dupa,
Our records show your account has no active license. To protect your privacy, this account is scheduled for deletion on May 1, 2026. This permanently removes the account and associated data from our systems.
If you want to keep the account, you can purchase a license or contact us before May 1, 2026. If you are certain that you do have a Synergy license, perhaps your license is on a different account under another email. Please check by logging in to the account you normally use.
Thanks,
The Synergy team | 
