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*This offer is operated by Teladvance, LLC and is not sponsored by Microsoft. Any appraised value will be determined at trade in and provided by Teladvance. All trade-ins and reimbursements are subject to Teladvance sole discretion and approval. Recycle for Rewards program provided by Teladvance and other terms and conditions may apply.
Offer valid with purchase of any new Surface Pro Copilot+ PC or Surface Laptop Copilot+ PC made between April 15, 2026 to June 30 2026 (the “Promotion Period”) after trade in of qualifying device where the customer submits the online trade-in claim for their used device, plus proof of purchase for new device during the Promotion Period, while supplies last. Available only in Microsoft Store online in Australia. Refurbished device purchases do not qualify for the offer. To be eligible for trade in, (i) you must own the qualifying device, (ii) the device must power on, (iii) the battery must hold a charge (the device must not be required to be plugged in to operate), and (iv) the device must be in fully-functional, working condition and not have broken or missing components, a cracked display or screen, liquid damage, modification(s) or the device warranty seal broken. The device cannot be password protected and must include its original chargers, accessories, and hard drive. Customer must mail in the qualifying trade-in device to be eligible for reimbursement within 15 days of completing the online trade-in process. You are responsible for deleting all personal data from your device before sending it. Neither Microsoft nor Teladvance will be responsible for any loss or misuse of data remaining on the device. Devices determined to not meet eligibility criteria may be shipped back to the customer or recycled. Recycled devices are not eligible for cash back. All trade-ins are final. Trade in value depends on device type and condition after inspection by Teladvance. All trade-ins and reimbursements are subject to Teladvance’s sole discretion and approval. Assessments will be made according to the published eligibility criteria. If you disagree with an assessment, you may contact Teladvance. See Microsoft Store Trade-in Program for steps and requirements. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 1 trade-in per qualifying Surface device purchase per customer. Nothing in these terms limits your rights under the Australian Consumer Law. By participating this program, you agree to the above terms and conditions.
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