Research: Traditional Marketing Doesn’t Work on AI Shopping Agents. Companies need different tactics for this rapidly growing segment of online shoppers. Microsoft’s Path to Adopting and Scaling AI Across its Sales Organization. A case study on why the standard deployment playbook didn’t work when the tech giant rolled out CoPilot to a key department—and how they adjusted course.

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The latest on HBR.org

01

Research: Traditional Marketing Doesn’t Work on AI Shopping Agents

Companies need different tactics for this rapidly growing segment of online shoppers.

by Jafar Sabbah and Oguz A. Acar

 

02

Microsoft’s Path to Adopting and Scaling AI Across its Sales Organization

A case study on why the standard deployment playbook didn’t work when the tech giant rolled out CoPilot to a key department—and how they adjusted course.

Audio by Cold Call

 

03

Should You Treat AI Like a Teammate?

In the May 11, 2026, edition of The Insider, managing editor Gretchen Gavett highlights a recent story about treating AI agents as coworkers, the results of the latest Insider Insights survey, and more.

by Gretchen Gavett

 

04

Life’s Work: An Interview with Jet Li

The martial-arts master looks back on his rise to action-movie superstar and reflects on the keys to success and personal fulfillment.

by Alison Beard

 

05

The Leadership Skills That Make Transformation Stick

A conversation with BCG’s Julia Dhar about a mindset shift that leaders need to make.

Audio by HBR IdeaCast

 

 

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