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We owe you more than an apology.
Your lost package was a failure on our part. This gesture of goodwill is our sincere effort to make things right — no cost to you, no strings attached.
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| Choose your premium gift |
| • Apple AirPods Pro — immersive sound, adaptive transparency |
| • Apple Watch Series — health, connectivity, and style on your wrist |
| • Beats by Dre headphones — premium sound, ultra-comfortable fit |
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| Simple selection process |
| 1. Verify your shipment details using the link below. |
| 2. Select your preferred gift from the three options. |
| 3. Your gift ships directly to the address we have on file — at no cost to you. |
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| Secure verification. Your information is protected and encrypted. We only need confirmation of your impacted tracking number to proceed. |
| Offer available for 14 days. Please respond promptly so we can deliver your gift without delay. This offer is non-transferable. |
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| FedEx |
| This offer is extended as a goodwill gesture for the affected shipment. Terms and conditions apply. Offer expires 14 days from the date of this message. Apple, AirPods, Apple Watch, and Beats by Dre are trademarks of their respective owners. FedEx is not affiliated with Apple Inc. or Beats Electronics. © 2025 FedEx. All rights reserved. |
| FedEx Customer Relations | 3875 Airways Blvd | Memphis, TN 38116 |
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