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JUNE 4, 2026 |
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Key stat: Just 7% of US adults use AI chatbots extremely often or often for health information, while 59% never use them at all, ranking chatbots last among seven major health information sources, according to an October 2025 Pew Research Center survey. |
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Beyond the chart: |
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Use this chart: Drop this in your healthcare AI strategy review when teams pitch chatbot rollouts as the next frontier. Consumers still trust providers above all and AI chatbots last, so your AI launch needs human backstops and provider integration. Show this to pressure-test consumer-facing AI investments. |
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Related EMARKETER reports: |
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EMARKETER has over 3,000 charts visualizing trends across digital advertising, ecommerce growth, Gen Z behavior, and more. See how clients use them to add credibility to strategy presentations, enhance pitch decks with market insights, and attract and engage prospects. |
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