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XChange Views Customer Panel
Share your views.


Your feedback helps us to improve our services. In this survey, we'd like to hear your views on our on-board announcements and how we communicate with you during your journey.

We'd appreciate any feedback you can provide, and as a thank you, we'll enter you automatically into a prize draw to win two First Class return train tickets for a journey with us.* Simply spend 15 mins to complete our survey by midnight on Sunday 21st June 2026 for your chance to win. 

Thank you for XChanging Views!


*Terms and conditions apply, please visit our website for the full terms and conditions.

You have received this email because you're part of our customer panel or a CrossCountry customer who has recently engaged with us.

XC Trains Limited. Registered in England. Registered No:04402048. Registered Office: XC Trains Limited, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP