Germany: Court Rules Chatbot Operators Are Liable for AI Hallucinations

Global Legal Monitor from the Law Library of Congress

06/09/2026 01:01 PM EDT

On May 12, 2026, the Higher Regional Court of Hamm (OLG Hamm) clarified the rules for determining liability when artificial intelligence-powered systems are used in a corporate setting. The court held that a medical company is liable for erroneous responses provided by its own AI chatbot regarding the professional qualifications of its physicians.Facts of CaseThe …

 

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