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Microsoft is laying off 4,800 employees, primarily in its Xbox and sales units, chief people officer Amy Coleman said in a memo to staff Monday. Coleman said that the cuts in sales were due to reorganizations as Microsoft shifts its business to focus more on AI products, including the creation of a new AI consulting unit announced last week, but added that “the roles eliminated today are not being replaced by AI.” In a separate memo, Xbox CEO Asha Sharma said Xbox will cut 1,600 roles immediately and sell at least four of its game studios. Xbox employs roughly 20,000 people, out of around 220,000 total employees at Microsoft. Sharma told staff the cuts were necessary to make Xbox’s business sustainable, echoing her calls earlier this year for an overhaul of the Microsoft-owned gaming unit following slowing revenue growth and rising costs. “Our business today is not healthy,” Sharma wrote. “We are operating at margins that are 3–10x lower than comparable platform and publishing businesses.” Sharma said that two studios Xbox owned, Compulsion and Double Fine, had been bought out by their management and would become independent. That will allow those studios to raise new capital and own the IP they created while they were a part of Xbox, according to someone with direct knowledge of the arrangements. While Xbox sold the studios to management for a nominal price, it also granted the studios enough cash to finish their current projects while raising new capital, this person said. Two other studios, Ninja Theory and Undead Labs, had entered agreements to be bought by other companies, Sharma said in the memo without clarifying the buyers or price. A fifth studio, Arkane, was beginning legally required talks with regulators in France to explore a similar deal, she added. With the studio departures and other planned job cuts, Xbox expects to cut an additional 1,600 roles throughout the coming year, Sharma said. Over the past decade, Xbox had acquired many smaller game studios in an effort to own more original games to pad out its Game Pass subscription service. Acquiring those studios raised costs without significantly bolstering sales of Game Pass among PC and mobile gamers, according to the person with direct knowledge of the business. As the company sells smaller studios, Sharma is now planning to invest more in Xbox’s biggest in-house game properties such as Minecraft, Elder Scrolls, Fallout, and Halo, where she believes it has more of an edge to compete against rivals like Sony’s PlayStation, The Information previously reported.
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