Hi NIepodam,

Your leadership wants to know what IT delivers. Most IT leaders can't show it clearly, not because the work isn't happening, but because the systems you run don't give you the visibility to prove it.

That's one of the sharpest findings in SysAid's 2026 State of Service Management research: only 1 in 10 organizations have full visibility into their software. The other 9 are defending budgets without the full picture.

I'm hosting a live session on July 28 to walk through the findings, and what they mean for how you make the case to leadership. Paul Brandvold is joining me, 15+ years inside IT operations and about to publish The Human Side of IT Service Management.

Save your seat, I'd love to have you there.

→ Save your spot ←

28 July | 10am ET / 3pm BST | Zoom

See you soon
Jasmine