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You went live, somebody typed a word in your chat, and a few seconds later they had bought something. Two companies sell you that minute. Same word, same chat, same three places: Facebook Live, Instagram Live, TikTok Live.
One of them tells you what happens to that buyer afterwards. The other one does not.
SoldLive puts it on its Shopify App Store listing, in the plainest words a marketing page ever manages: "Shoppers buy through your Shopify checkout: you keep the customer and the sale."
CommentSold's pricing page says a great deal. It says $149 a month for the entry plan. It says plus 6 percent of sales. It says you get a website builder, your own iOS and Android app, and an invoice that goes out the second somebody comments. Across nine of its pages, the thing it never says is who ends up holding the customer.
That is not an accusation. It is a gap. And gaps on a pricing page are rarely accidents.
So before you pick one of these, or any tool that sits between you and the people who watch you, there is a question worth asking first, and it is not what the thing costs.
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