Meet the all-new ServiceDesk Plus Cloud

October 2026

 
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Hey there,

Is your IT service management tool ready for the AI era? Is your AI implementation empowering employees or adding operational complexity? If these questions are on your mind, ManageEngine ServiceDesk Plus Cloud can help you simplify your IT operations and make AI work for your teams.

 
Experience ServiceDesk Plus Cloud on us
 

Explore how the reimagined experience helps your business leverage the AI era effectively:

  • Ask Zia, the always-on AI assistant

    Get contextual suggestions based on the module, record, or screen you are working on. Ask questions, delegate tasks, or invoke agents from the side pane without breaking your flow.

  • Bespoke interfaces powered by Custom Pages

    Build (or vibe code) unique interfaces for your workflows from the ground up, such as an interactive CMDB home page or a service catalog with an online shopping experience.

  • Your personalized workspace, your style

    Work the way you want with personalized workspaces, review your work with curated widgets, move between records with Peek Views, and explore trends with Graph Views and drill-down analysis in List Views.

  • Headless ITSM with ServiceDesk Plus Cloud

    Connect ServiceDesk Plus Cloud to MCP-compatible AI clients through Zoho MCP. Access service desk context and perform supported actions directly from your AI tools without switching to the ServiceDesk Plus Cloud interface.

Try out ServiceDesk Plus Cloud on us with the fully functional, 30-day trial.

 
Experience AI-era readiness
 

Prefer a guided tour? Register for our free webinar and discover all the features in detail.

 

Date: Oct. 15, 2026

Time: 3pm AEDT, 11am PDT, 11am CDT, and 11am BST

 
Register now
 

Questions? Just reply to this email.

 

Regards,

The ServiceDesk Plus Cloud team

 
 

Contact: hello@servicedeskplus.com

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