SmartBrief on Leadership
Leaders should be agile -- not fragile -- with optimism
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January 13, 2025
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SmartBrief on Leadership
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Leading the Way
When faced with a problem, take Sherlock Holmes' advice
Christopher Plummer as "Sherlock Holmes" (Silver Screen Collection/Getty Images)
The fictional character of Sherlock Holmes taught the value of carefully thinking before acting, calling it a "three-pipe problem" because it required smoking three pipes to properly think the issue through, writes Scott Hutcheson, the co-founder of Hutcheson Associates. Research has backed up Holmes' method, finding that intentional reflection provides clarity, improves strategic thinking and can prevent burnout due to decision fatigue, Hutcheson writes.
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Put it into practice: Develop a practice of "three-pipe thinking" by blocking time on your calendar for reflection, asking yourself what you might be overlooking or what assumptions you're making about a situation and making reflection time part of team meetings, Hutcheson writes. "Share the importance of strategic thinking with your team and encourage them to create space for their own reflective practices."
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SmartBrief on Leadership
Leaders should be agile -- not fragile -- with optimism
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Leaders should embrace agile optimism, which is more open-minded than fragile optimism that hinges on positive outcomes, writes Nick Tasler, an organizational psychologist. "Believing that you or your team can accurately predict all the details on the road to your desired outcome without making any missteps ensures that it's only a matter of time before your fragile optimism shatters into a thousand little pieces," Tasler writes.
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Put it into practice: Agile optimism can help leaders view mistakes not as failures but as part of the learning process. Tasler points to Microsoft's bumpy rollout of AI chatbots as a case study where mistakes "were to be expected and embraced as fodder for insights that would propel the company to exciting new heights."
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Smarter Communication
When you speak to your team in abstract, big picture terms and principles, they are more likely to perceive you as having more personal power, writes Chris Lipp, a professor of management communication, who recommends that you "delegate the details" to their creativity while you focus on broader goals. "By communicating abstract goals, senior leaders empower subordinates with the agency to test various creative solutions," Lipp writes.
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Put it into practice: Don't get lost in metrics or other concrete data when communicating corporate strategy. "We live in a world of data deluge, but leaders must remain focused on the big picture to appear powerful," Lipp writes.
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Perfectionism in leadership can drive teams to achieve high standards, but it often comes at the cost of creativity and innovation, especially when accompanied by anger, which can create an environment where employees fear making mistakes, writes Gamze Koseoglu, a senior lecturer at The University of Melbourne. Leaders must temper their perfectionism with understanding and empathy if they want their teams to come up with new ideas and take risks, Koseoglu writes.
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