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tim.smith
Team Lead, Lead Developer Evangelist
February 21 |
Dileepkaranki:
In my case I am a developer, not a Genesys customer or partner, and I do not have a Genesys Access Pass (Okta SSO account)
@Dileepkaranki please take note of this part:
If you're a person that's neither a customer nor partner, or if you are and don't currently have a Genesys Access Pass, visit this page to request an account: Sign Up and Sign In - Genesys .
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Dileepkaranki
February 21 |
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Dileepkaranki
February 21 |
tim.smith:
To use the community forums, you'll need a Genesys Access Pass (Okta SSO account). If you are a customer or partner that currently interacts with Care or you can already sign in to the community forum, you're all set! If you're person that's neither a customer nor partner, or if you are and don't currently have a Genesys Access Pass, visit this page to request an account: Sign Up and Sign In - Genesys . Don't delay, sign up today!
The statement suggests that only customers or partners with a Genesys Access Pass can access the community forums. However, I can access the Genesys Developer Forum using my personal email account without a Genesys Access Pass or a Genesys account. This creates confusion, as it implies that access is restricted when, in reality, some forums are open to users without these credentials. It would be helpful to clarify this distinction.
In my case I am a developer, not a Genesys customer or partner, and I do not have a Genesys Access Pass (Okta SSO account)
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Anton_Vroon
February 20 |
Ah that makes sense, thanks Tim.
Can I maybe recommend a pinned post in the community, with some of those search links predefined for people, just to make it easy to go to the DataAction posts etc?
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tim.smith
Team Lead, Lead Developer Evangelist
February 20 |
@Anton_Vroon the community forum's grouping works primarily based on tagging. So you will create all posts in the developer community then tag them with the relevant tags like integrations, data actions, java sdk, etc. You can filter posts in the community using tags like this: Search - Genesys.
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VaunMcCarthy
February 20 |
Agree with Anton's query and sentiment here. Being able to somewhat navigate through the dev forum categories is very useful.
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Anton_Vroon
February 20 |
Personally love this. Having one place to go rather than 2.
However just wondering how the different categories will be handled. Here we have those different areas depending on what we are asking about, integrations vs data actions vs announcements etc all have their own homes here. How will this work over at the community forum which doesn't at least at the moment have these sub categories/communities.
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