Hey Vaun!

Hope all is well. You can see my reply above to Anton, but you know how to reach me. Let me know if you have any suggestions once the new Dev Community is available. We will have tagging and hash tags, but maybe we can do more to increase awareness that those options exist? Always happy to hear feedback.

Looking forward to opening the new community in March!

Cheers,

Matt

Hey Anton!

Like Tim said, the community has both Topic Tags (required before making a post) and HashTags, so I hope navigating content is pretty similar.

Additionally if a topic ever gets popular enough to justify it, we can open additional communities. Tim and I will be working together to make sure the community provides a great UI for the Dev Members joining.

Cheers!

Matt

Dileepkaranki:

In my case I am a developer, not a Genesys customer or partner, and I do not have a Genesys Access Pass (Okta SSO account)

@Dileepkaranki please take note of this part:

If you're a person that's neither a customer nor partner, or if you are and don't currently have a Genesys Access Pass, visit this page to request an account: Sign Up and Sign In - Genesys .

tim.smith:

To use the community forums, you'll need a Genesys Access Pass (Okta SSO account). If you are a customer or partner that currently interacts with Care or you can already sign in to the community forum, you're all set! If you're person that's neither a customer nor partner, or if you are and don't currently have a Genesys Access Pass, visit this page to request an account: Sign Up and Sign In - Genesys . Don't delay, sign up today!

The statement suggests that only customers or partners with a Genesys Access Pass can access the community forums. However, I can access the Genesys Developer Forum using my personal email account without a Genesys Access Pass or a Genesys account. This creates confusion, as it implies that access is restricted when, in reality, some forums are open to users without these credentials. It would be helpful to clarify this distinction.
In my case I am a developer, not a Genesys customer or partner, and I do not have a Genesys Access Pass (Okta SSO account)

Ah that makes sense, thanks Tim.

Can I maybe recommend a pinned post in the community, with some of those search links predefined for people, just to make it easy to go to the DataAction posts etc?

@Anton_Vroon the community forum's grouping works primarily based on tagging. So you will create all posts in the developer community then tag them with the relevant tags like integrations, data actions, java sdk, etc. You can filter posts in the community using tags like this: Search - Genesys.