SAP Customer Experience Commerce Cloud News
SAP Commerce Cloud News
 
SAP Customer Experience SAP
 
 
SAP Commerce Cloud News
July 2025
 
 

06/2025 CIS Review Cycle Results for SAP Commerce Cloud: Thank you to our valued customers and partners for their improvement requests and votes in the SAP Commerce Cloud Continuous Influence Sessions (CIS) on the SAP Customer Influence Portal. The SAP Commerce Cloud team has concluded the 1st CIS review cycle for 2025, delivering 7 new improvements with more in the planning stage. For full details, please check out this blog post!

 
Product Updates
 
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Stay current with SAP Commerce Cloud Release Updates
 
Staying up to date with SAP Commerce Cloud 2211 and Composable Storefront guarantees you benefit of the latest innovations, enhancements, software updates and fixes. The continuously updated SAP Help documentation highlights when changes are available, including features and services that offer an adoption window. Visit SAP Help | Update Release to remain informed on the validity of each update release and Notification of Key Technical Updates on the SAP Help Portal. to assist you in preparing for upcoming changes.
 
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Preview Release for SAP Commerce Cloud Framework Update
 
The Preview Release for the September 2025 framework update of SAP Commerce Cloud, version 2211-jdk21.0, is now available. This release offers our customers an opportunity to evaluate the changes brought by the Java and Spring updates, in their development or staging environments, ahead of the productive version 2211-jdk21.1. Establish your upgrade path today to ensure seamless transition to the upcoming framework update.
 
Extended - Register to be an Early Adopter: Intelligent Search Service for SAP Commerce Cloud
 
The Early Adopter Care Program for Search Service and Open Payment Framework (OPF) has been extended until December 31st, 2025. Search Service is our next generation comprehensive site search solution for Commerce Cloud that’s able to leverage AI search scenarios to improve conversion rate, average order value, and NPS. This is your chance to explore cutting-edge features, provide valuable feedback, and embrace innovative solutions. Be a part of this journey in advancing customer experience and achieving excellence together.
 
Upgrade your Solr to 9.8 (current latest available version)
In a continuous effort to keep SAP Commerce Cloud secure, we now support Solr 9.8, the most recent Apache Solr release. The planned end of validity of Solr 9.7 is scheduled for Feb 10, 2026. For more details:
 
SAP partners with Cymbio, Delivering Multi-Channel Expansion Solution with Integration to SAP Commerce Cloud
 
By integrating with SAP Commerce Cloud, Cymbio delivers Multi-Channel Expansion, an end-to-end marketplace automation solution, to help brands effortlessly scale their sales across hundreds of marketplace (Amazon, Ebay, etc.), dropship and social commerce platforms (Instagram, TikTok etc.) worldwide.
 
 
 
Highlights
 
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SAP Launches 2025 Holiday Season Readiness Program (HSRP)
 
The 2025 HSRP is a strategic initiative designed to support our customers and their partners in preparing for this peak season. Building on the insights gained from previous years, we have retained the program's core structure while streamlining processes and enhancing our toolset to deliver an even better experience and superior results. Enrollment now open until August 30th!
 
SAP Commerce Cloud is named a TOP RATED e-Commerce Solution for 2025 by Trust Radius
 
We're proud to announce that for the fourth consecutive year, SAP Commerce Cloud has been recognized as a top-rated solution in the e-commerce and Order Management market categories. This prestigious award is based entirely on authentic customer feedback, validating our unwavering commitment to delivering innovative solutions that help you build exceptional and enduring customer relationships
 
 
Upcoming Webcast:
 
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Unlock AI Value: Your Guide to AI Units and Quick Wins
Register For Wednesday Aug 6


 
 
 
Register for Live and On-Demand SAP CX Onboarding Webcasts
Available in Chinese, English, and Spanish
 
 
 
Catch Up on the Latest Webcast Replays
 
Bridging the CX Gap: Is Your Customer Experience Ready for AI?
 
SAP Commerce Cloud Q2 2025 Release Recap
 
Insights into a Headless Storefront Strategy with SAP Partner Contentful
 
Composable Storefront with SAP Partner BASE1
 
Accelerate Your Commerce Migration to SAP Composable Storefront with GL Soft
 
Modernizing your SAP Commerce Storefront with SAP Partner Alokai
 
Accelerating to Composable Commerce with SAP Partner VASS
 
 
 
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This Month's Must-Watch Video: