Saturday, August 16, 2025

The Indian CIO's scoreboard has changedand so has the prize. No longer judged solely on uptime or service levels, today's technology chiefs are measured on business growth, innovation, and revenue impact. Â read more...

Companies shift to human and AI approach for customer service

Ecommerce platforms are increasingly using AI chatbots for customer service, but many customers prefer human interaction, especially for complex issues. Companies are now experimenting with generative AI and AI-savvy customer care executives to improve customer experience. Hiring is picking up again... Â read more...

Data center owners urge US Treasury to keep renewable energy subsidy rules

"Any regulatory friction that slows down deployment of new generation today directly impacts our ability to meet AI-era electricity demands tomorrow," the coalition wrote in its letter to Bessent. The letter is dated August 4 but was seen by Reuters on Friday. Â read more...

AI can't replace people with this quality: Telegram founder says it outlasts intelligence or creativity

Telegram founder Pavel Durov shared three lessons from his father, a renowned scholar of Ancient Roman literature, on the occasion of his 80th birthday. The advice included leading by example, focusing on the positive even in difficult times, and prioritising conscience over talent. Durov highlighte... Â read more...

Foxconn sees robust AI demand as second quarter profit tops forecast

Cloud and networking products, which include servers, accounted for 41 per cent of its revenue in the second quarter, while smart consumer products represented 35 per cent, the company said. Â read more...

Hedge funds shift bets to double down on big tech amid AI boom

Top hedge funds, including Bridgewater, Tiger Global, Discovery Capital, and Coatue, ramped up investments in Big Tech and AI-related stocks in Q2, amid a tech market rebound. They cut exposure to weaker sectors like defence and retail. It marks a big shift from earlier this year when bets on Big Te... Â read more...

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