ETCIO Newsletter | Saturday, August 16, 2025 |
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 Daily Newsletter
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Companies shift to human and AI approach for customer service
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Ecommerce platforms are increasingly using AI chatbots for customer service, but many customers prefer human interaction, especially for complex issues. Companies are now experimenting with generative AI and AI-savvy customer care executives to improve customer experience.
Hiring is picking up again...
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Hedge funds shift bets to double down on big tech amid AI boom
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Top hedge funds, including Bridgewater, Tiger Global, Discovery Capital, and Coatue, ramped up investments in Big Tech and AI-related stocks in Q2, amid a tech market rebound. They cut exposure to weaker sectors like defence and retail. It marks a big shift from earlier this
year when bets on Big Te...
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~ ETCIO Team
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