Thanks, Is there any way to allow the customer to end the chat and have the the agent aware of this?

The web client has an end chat button that does this.

Hi,

If you use the terminate or endChat:false, the SDK will close the socket, not terminate the whole conversation. The conversation still can be continued until the session token is not expired.

Hi ios_dev,

It was a merge mistake, I apologise for this. We corrected the sample application code, now it should update to the latest official release, 1.10.2.

I also notice the project has been updated to use 1.11 but I do not see a 1.11 release in the podspec repo? so the pod update and project build now fails...

hey @Eliza_Koren perhaps @Andras_Solyom any idea why we do not see an end to the chat from the agent point of view when these functions are called?

ah thanks for that. One more observation. the functions in the sample app for ending a chat on the mobile app:

/**
 Ends current chat handler.
 */
- (void)endChat:(BOOL)forceClose;

/**
 Teminates the chat controller and all active chats.
 */
- (void)terminate;

These are not informing the Agent that the user has left the chat. is this a bug?

Thanks