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| SAP Commerce Cloud News |
| November 2024 |
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| Act Now: Plan Ahead for Java/Spring Framework Update Coming Sept 2025 |
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With Java 17 and Spring 5 nearing end-of-life, SAP Commerce Cloud will update the underlying technology to the latest long term support versions. The September 2025 Update Release will contain the Framework Update from Java 17, Spring 5 to Java 21 and Spring 6, together with their technical dependencies. An adoption window of up to 12 months is planned to be offered, to accommodate the transition to the newer framework, starting with September 2025.
For more information: |
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| Upgrade Your Solr to 9.7 (Our Current Latest Available Version) |
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| In a continuous effort to keep SAP Commerce Cloud secure, we now support Solr 9.7. We recommend upgrading as it improves performance, especially for customers with a large number of collections. With the release of Solr 9.7 in Update Release 2211.31, the planned end of validity of Solr 9.5 is scheduled for May 14, 2025. For more details: |
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| New Launch: SAP Customer Influence |
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| We are pleased to annouce the launch of a new continuous influence session for the SAP CX AI Toolkit on the SAP Customer Influence Platform. Here you may submit product improvement requests and ideas to shape our software delivery for the SAP CX AI Toolkit. You can also vote up existing ideas posted by others and get status notifications. Join the session using your existing SAP S-User credentials. |
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| Highlights |
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| Most Effective Customer Support Channels |
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| On November 26, the webcast "Are You Using the Proper Commerce Cloud Support Channels?" covers how to choose the best customer service channel for your SAP Commerce Cloud business. Learn how SAP for Me acts as your digital companion and single entry point to receive expert assistance via support tickets, real-time chats, service request cards, and even SAP Knowledge Base Articles. This webcast will also cover how recent Customer Effort Surveys influence our support channels. Sign up here. |
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| Join the SAP Innovation Awards for 2025 |
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| Are you ready for the SAP Innovation Awards? We are excited to announce the 2025 pitch deck template is now available for you to use when sharing your impressive innovation stories. Start planning now as the submission window for our 2025 celebration will be January 13, 2025 until March 14, 2025. |
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| Upcoming Webcasts |
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