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Jan. 16, 2025
| This week’s tech news and insights for retail leaders
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NOTE FROM THE EDITOR
One week from today Retail Dive will host the free virtual event “How the 2024 Holiday Season Fared & What it Says About 2025.” Join us as we talk to expert panelists and journalists from Retail Dive and our sister publication Supply Chain Dive to discuss how the season met (or missed) expectations and its impact heading into a new year.
Topics include:
- Returns and how the supply chain impacted the holiday season.
- How retailers executed during the holiday quarter — and their results.
- A scorecard of our pre-holiday analysis to see what retailers got right and to explore unexpected developments of the season.
If you know someone who might be interested, feel free to share these event details. You can register for the event here.
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Xanayra Marin-Lopez
Staff Reporter, Retail Dive
Email
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NRF 2025
Artificial intelligence is useful to many areas of retail, from sourcing to customer service, making it a hot topic during this year’s Big Show.
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UPDATED
The first such update since 2008 for the big-box store introduces more vibrant colors and promotes its spark logo as a stronger stand-alone brand asset.
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AI feature adoption is reducing the need for physical try-ons, the company said.
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NRF 2025
Retail executives discussed the future of AI, the store experience and personalization at this year’s conference.
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NRF 2025
At NRF’s Big Show, Craig Brommers addressed mounting production demands but said delegating more work to AI is a “scary” prospect.
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The cloud-based Amazon Retail Ad Service allows retailers to manage contextually relevant campaigns on their own e-commerce sites.
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NRF 2025
The company’s strategy includes putting a customer-centric lens on operations and investing in methods that can drive customer lifetime value.
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